Caristic logo Caristic CRM

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Private internal access for Caristic team.

Director: 1217. Worker: use assigned staff PIN.
Current Month Operations

Director Dashboard

Monthly sales RM 188,420 +18% vs last month
Today sales RM 12,860 7 completed vehicles
Referral score 0 No successful referrers yet
Pipeline

Lead to review flow

37 active
12Lead
9WhatsApp contacted
6Appointment
5Service
3Payment
2Referral rewards
Top employee

June commission race

Live
Action center

Director attention list

Priority
Today

Appointments and payment focus

TimeCustomerVehicleJobStatusAmount
Data

Backup and restore

Local browser data
This live-ready prototype stores settings and entries in this browser. A full live system would move this data into a secure database.
Database

Customer and vehicle records

CustomerContactSourceSalespersonCar PlateCar ModelServiceReferralComplaintsMaintenanceActions
Customer profile

Required fields

Member IDNamePhoneEmailBirthdayAddressSource SalesAssigned salespersonMultiple cars per clientCar plateCar brandCar modelCar yearService per carMaintenance required per carMaintenance due trackingPurchase historyMember promo codeSuccessful referralsReferred revenue
Bukku revenueRM 188,420Synced sample
Paid invoicesRM 164,90088 invoices
UnpaidRM 23,52011 pending
Average ticketRM 2,185PPF leads highest
Revenue by service

Automotive service mix

Bukku auto sync
Today appointments 8 CRM appointment records
Service bay load 82% 2 open slots after 4 PM
Awaiting confirmation 3 WhatsApp reminder needed
No-show risk 1 Deposit not collected
Appointments

Caristic Service Schedule

Calendar
DateTimeCustomerVehicleJobAssignedStatus

Fast fitment entry, monthly record check, and payment QR.

Total fitments0Recorded tags
Linked clients0Matched plates
Today0Records today
Inventory menu

Choose inventory section

Monthly summary

Worker KPI and commission overview

Current Month
Worker entry

KPI and commission board

1 Vehicle 2 Job items 3 Review
Step 1

Vehicle details

Step 2

Search and add job items

Selected items RM 0
Step 3

Review commission total

Total selected commissionRM 0
Job list

My submitted jobs

Current Month
DatePlateModelJob scopeWorkerGross CommKPINett CommStatusAction
Job KPI

KPI score and director comments

DateWorkerPlateJobWorkmanshipEfficientAttitudeCustomer ReviewTotal KPIComment
Evidence & Appeals

KPI evidence and worker appeals

Customer advocacy

Referral NPS

Track the customers bringing new paid business to Caristic and the maintenance rewards they earn.

NPS
Referral Score0Starting
OK
Successful Referrals0Completed and qualified
RM
Referred RevenueRM 0Revenue from referrals
R
Available Rewards0RM260 maintenance rewards
D
Redeemed Rewards0Rewards already used
P
Pending Referrals0Awaiting payment or target
Six-month performance

Referral momentum

All time
Advocacy health

No successful referrers yet

0Score

The score counts customers whose referral completed payment at Caristic.

Rewards redeemed0 of 0
Latest activity

Recent referrals

Referral tools

What would you like to do?

Review queue

Enquiry list

This lead enquiry list is manual/import-ready now. Later WhatsApp Web and Sales AI can feed records here automatically before staff convert them into customers.
DateSourceClientPhoneVehicleServiceStatusDuplicate checkValueEditActions
Insight

Best source

WhatsApp referrals bring the highest close rate at 44%.

Risk

Referral growth

Track paid referrals and turn customer advocacy into measurable revenue.

Service performance

Margin and demand analysis

New enquiry

Lead source analysis

SourceNew enquiriesConvertedConversionRevenue valueInsight
Restricted finance area

Enter Cash Flow PIN

Cash Flow is locked for finance privacy. Unlock expires after 1 hour.

Cash inRM 214,700Sales and collections
Cash outRM 130,400Material, payroll, rent
Net cashRM 84,300June movement
Upcoming billsRM 18,900Next 14 days
Bukku cash flow health

Revenue vs expenses

Calculating

Finance tracking

Cash flow ledger

Bukku sample
DateCategoryDescriptionInOutBalance
Shareholder Report

Monthly and yearly board view

Executive Summary

Overall business status

Financial Performance

Revenue, margin and profit

MetricThis MonthLast MonthBudgetYear-to-Date
Cash Position

Cash flow and working capital

Business KPIs

Operating health indicators

Revenue Breakdown

Service contribution

ServiceRevenue% of Revenue
Growth Metrics

12-month trend view

Risks

Key business risks and response

Strategy Update

Value creation initiatives

Decisions Needed

Items for shareholder approval

Defect tracking

Complaints & Defect

Prototype stores the photo file name only. Full live version should upload the image to secure storage.
Cases

Complaint case list

CaseMember IDClientVehicleModelDefectsInvoiceStatusPhotoAction
Settings menu

Choose setting to edit

System rules

CRM settings

Ready